Most often, internet connection issues can be resolved by restarting your router. Learn how to restart your router.
If you’re still having issues after restarting your router, check to see if you’re experiencing a service outage or view our troubleshooting tips.
Learn how to recover your Wi-Fi password if you’ve forgotten it. Or, learn more about changing your Wi-Fi password here.
Internet speed tests, particularly speed to device tests, can be affected by wired and Wi-Fi device limitations, in addition to the number of devices. This could result in speeds that are different from the internet speeds you’re expecting. This is common across all internet providers, not just Frontier.
Learn more about internet speeds and the different types of speed tests here.
Get the help you need with step-by-step solutions to your questions.
Can’t browse or get online? Restarting your router will usually resolve most problems such as slow speeds, disconnects or wireless issues.
To set up a Wi-Fi connection on your devices, you’ll need your wireless network name and password. This video will show you how to find them.
Ever wonder what factors really effect Wi-Fi performance? It comes down to three main things that will be explained in this video.
To set up a Wi-Fi connection on your devices, you’ll need your wireless network name and password. This video will show you how to find them for the TP-Link router.
Follow these simple steps to change your Frontier email password. Adding a recovery address is also covered, so it can be easily reset if forgotten.
Follow these simple steps to connect your Apple, Android, Windows and Smart Home devices to your wireless network using Wi-Fi.
It’s easy to get ready for your Frontier fiber internet installation day. Just follow these simple steps.
What’s a VPN, or Virtual Private Network, and how do you connect to one? This video will explain what you need to know about using your employer’s VPN if you’re working from home.
