WHOLESALE SUPPORT

PRODUCT RESOURCES

System Availability

Operational Support System (OSS) Hours of Availability (Eastern Time)
Virtual Front Office (VFO) Modules: Access (ASR), Local (LSR), TA (TA) Sunday 10:00 to Wednesday 22:00 Thursday 04:00 to Saturday 22:00
Electronic Bonding (EDI, UOM, tML) Sunday 10:00 to Wednesday 22:00 Thursday 04:00 to Saturday 22:00
Frontier-MasterStream Portal Monday through Friday 06:00 to 24:00 Saturday 15:00 to Sunday 24:00
Frontier-Connectbase Portal Monday through Friday 06:00 to 24:00 Saturday 15:00 to Sunday 24:00
Customer Wholesale Portal (Reports/Performance Measures) Sunday 10:00 to Wednesday 22:00 Thursday 04:00 to Saturday 22:00

System Availability exceptions are published on the System Availability Exceptions page which is available from the Notifications and News menu on the left.