WHOLESALE SUPPORT

PRODUCT RESOURCES

Welcome to our Wholesale Help Center where doing business with us is made simpler.

If you are unable to find specific information in our Help Center or you have other feedback on your website experience, we would love to hear from you! Click here.

Ethernet Tier Rate Structure

The Ethernet Tier Building Location and SWC Lists are available to customers with effective Tier Rate contracts. Tier Assignment is based on the date the order was received and the building list that is applicable at that time.

The date Frontier succesfully received the PON in Frontier’s Ordering system determine the effective date of the Building Location Tier . For example, Frontier received a PON on 06/10/2022, the correct Tier Building Location List is 2Q22-2Q with effective date of 06/01/2022.

The date Frontier succesfully received the PON in Frontier’s Ordering system determine the effective date of the SWC Tier. For example, Frontier received a PON on 06/10/2022, the correct SWC List is 2Q22-2Q with effective date of 06/01/2022.

Tier is assigned based on the active list the date ASR/Service Order was received.

When the address is not located on the Ethernet Tier Building Location file, tier reverts to SWC of that address.

The current and historical Ethernet Tier Building Location files are available from our website.

The current and historical Ethernet Tier Building Location files are available from our website.

Wholesale Access Billing

Please refer to your contract for the Additional Labor Charge.

Please refer to your contract for the Cancellation charge.

Please refer to your contract for the Cancellation charge.

Please refer to your contract for the Cancellation charge.

Please refer to your contract for the Cancellation charge.

Please refer to your contract for the Cancellation charge.

Please refer to your contract for the Cancellation charge.

Please refer to your contract for the Circuit Extension Charge (aka NID Annexation Charge).

Please refer to your contract for the Expedite charge.

Please refer to your contract for the Expedite charge.

Please refer to your contract for the Expedite charge.

Please refer to your contract for the Expedite charge.

Please refer to your contract for the Expedite charge.

Please refer to your contract for the Expedite charge.

Please refer to your contract for the Installation charge.

Please refer to your contract for the Installation charge.

Please refer to your contract for the Installation charge.

Please refer to your contract for the Installation charge.

Please refer to your contract for the Installation charge.

Please refer to your contract for the Installation charge.

Please refer to your contract for the Supplemental charge.

Please refer to your contract for the Supplemental charge.

Please refer to your contract for the Supplemental charge.

Please refer to your contract for the Supplemental charge.

Please refer to your contract for the Supplemental charge.

Please refer to your contract for the Supplemental charge.

Interstate Service Guide

Please refer to the Special Access Competitive vs. Non-Competitive Pricing Guide available from the Interstate Service Guide page.

Tarriffs

To view Frontier tariffs online, please visit the Frontier Tariffs Website.

The Exchange Lookup Tool is available to assist with identifying our Tariffs by area.

The Exchange Lookup Tool is available to assist with identifying our Tariffs.

Please visit our Connecticut Guidebook page.

Please visit our Tariffs page.

The Exchange Lookup Tool is available to assist with identifying Tariffs.