To request access to Frontier serviceability and pricing via Connectbase applications, Wholesale Customers must complete and submit this registration form. Once registration is complete the requestor contact provided will receive confirmation.
Frontier TV
To enable and disable Closed Caption from the Frontier TV remote, press the red “c” button.
Fiber TV
To enable and disable Closed Caption from the Fiber TV remote, press the asterisk * button.
Fiber TV
Follow these steps to enable Descriptive Video Service:
Press Menu
Arrow Up to select Settings
Press OK – You are now at the System Menu
Arrow Right to Accessibility
Arrow Right to Closed Captions
Arrow Down to DVS
Press OK
Down Arrow to ON
Press OK
Press Exit to return to viewing TV
Frontier TV
Follow these steps to enable Descriptive Video Service:
Press Menu button
Press arrow down four times to select Options
Press Ok button
Press down arrow twice to select Audio/language
Press right arrow twice to select the Spanish option
Press Ok button
Frontier DVR experience
To enable Audible Navigation on Frontier DVR Experience from the remote:
Select Menu button
Press up arrow to select Settings
Press right arrow three times to select System
Press down arrow twice to select Accessibility
Press right arrow to select Audible Navigation
Press down arrow to select On
Press Ok button to save
Press Exit button
To turn voice navigation off, follow same steps above
Frontier TV
To enable Audible Navigation on Frontier TV from the remote:
Select Menu button
Press arrow down four times to select Options
Press Ok button
Press down arrow twice to select Audio/language
Press right arrow six times to select Audio Navigation
Press Ok button
Press right arrow to select Enabled
Press Ok button
Press left arrow to select Done
Press Ok button to save
To turn audible navigation off follow same steps above, selecting the bottom option Disabled