My Premium Tech Pro

Add My Premium Tech Pro and get a dedicated phone number to connect with live tech experts in minutes. Our experts can help you set up and troubleshoot services, devices, apps and software, and answer any questions you may have along the way.

How does My Premium Tech Pro work?

Get guided tech support when you need it most

Reach an expert in minutes

Reach an expert in minutes

Call a dedicated phone number to speak with a specialist 7 a.m. to midnight ET, 365 days a year.

Ask any tech question

Ask any tech question

Get help with nearly any tech questions about your devices, internet, home network and more.

Get answers in one call

Get answers in one call

Our certified tech specialists can typically resolve issues in one call.

What can our tech experts help you with?

Smart home devices

Home internet equipment

Wi-Fi and your internet network

Social media, apps, and more

My Premium Tech Pro FAQs

My Premium Tech Pro is a subscription service for Frontier customers that gives you dedicated access to live tech experts. Just call in and our experts will help you set up and troubleshoot services, devices, apps and software, and answer any questions you may have along the way.

Access to a team of technical experts 7 a.m. to midnight ET, 365 days a year.

Once you sign up for My Premium Tech Pro, you’ll receive a dedicated phone number. Just call that number during My Premium Tech Pro business hours, 7 a.m. to midnight, to speak with an expert.

No. There’s no contract and you can cancel at any time.