My Premium Tech Pro

Get a dedicated phone number to connect with live tech experts in minutes.

$10/mo.

Available copper speeds*

What are the benefits?

Our experts can help you set up and troubleshoot services, devices, apps and software, and answer any questions you may have along the way.

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Reach an expert in minutes

Call a dedicated phone number to speak with a specialist 7:00 a.m. to midnight ET, 365 days a year.

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Ask any tech question

Get help with nearly any tech questions about your devices, internet, home network and more.

Get answers in one call

Our certified tech specialists can typically resolve issues in one call.


What can our tech experts help you with?

Smart home devices

Select and set up devices including smart speakers, DIY home security, home theater equipment and smart appliances.

Home internet equipment

Get device support for desktop computers and laptops, printers, modems, routers, smart phone apps and more.

Wi-Fi and your internet network

Set up or troubleshoot your Wi-Fi and internet, wireless configurations, streaming, cloud services and data backups.

Social media, apps, and more

Set up social media, email and online shopping accounts, calendar syncing and security apps.

What happens after ordering?

1

We’ll send you a dedicated phone number

Check for an email from us and be sure to save the phone number

2

Call when you need us

Our tech experts are here for you 7:00 a.m. to midnight ET, 365 days a year.

My Premium Tech Pro FAQs

My Premium Tech Pro is a subscription service for Frontier customers that gives you dedicated access to U.S. based tech experts. Just call in and our tech experts will help you set up and troubleshoot services, devices, apps and software, and answer any questions you may have along the way.

Unlimited access to a team of technical experts 7 a.m. to midnight, 365 days a year. Call as often as you want.

Once you sign up for My Premium Tech Pro, you’ll receive a dedicated phone number. Just call that number during My Premium Tech Pro business hours, 7 a.m. to midnight, to speak with an expert.

No. There’s no contract and you can cancel at any time.