Yes. Please Download the MyFrontier app to modify your scheduled date and time.
Your appointment time is an arrival window, and your tech will call you once they’re ready to begin. Download the MyFrontier app to estimate your tech’s arrival time, communicate with your tech and modify your appointment date and time.
Yes, someone 18 or older must remain at your home for the entire installation appointment.
For most installations, a temporary service wire is required. The line is typically buried within 10 business days by a licensed professional.
Unlike many of our competitors, our technology requires that we bring a little piece of our network to you during installation. It’s called an optical network terminal, or ONT, and it converts our fiber signals into signals your home can use.
The best part: You don’t have to share your ONT with anyone else, and your connection point is located at your home instead of down the street.