Why do I need Unbreakable Wi-Fi?

Unbreakable Wi-Fi is an add-on service for Frontier Fiber Internet subscribers with included eero routers. It provides a device with a backup cellular internet connection to your eero Wi-Fi router during an internet service outage. When you buy this service, we provide you with a device that has a built-in backup cellular connection, and it connects via Ethernet cable to one of the Frontier-provided eeros in your home’s Wi-Fi network. This device detects when your Frontier internet service is not working and switches to a backup cellular connection. For an additional one-time charge, you can also purchase a battery back-up from our approved vendor. The battery will keep your Wi-Fi network connected to the internet for up to 4 hours. The battery will keep your Wi-Fi network connected to the internet for up to 4 hours during a power outage.

Unbreakable Wi-Fi includes 130GB of data per billing cycle, which you can use for everyday internet tasks on devices connected to your Wi-Fi network. The maximum speeds supported by the backup connection are approximately 50/5 Mbps. The service is not suitable for use for emergency/911, and medical and certain other uses.* Your backup connection will provide internet connectivity until your fiber connection becomes available or your household uses your 130GB allocation of data, whichever occurs first. The 130GB of included data automatically resets at the start of each billing cycle. Unused data at the end of a billing period does not rollover to the next billing period, including in partial billing periods. The service will only work during an internet network outage at your service address.