Why did my bill increase?

There are several conditions that could cause your bill to vary. Examples include:

  • A promotion ending
  • Billing adjustments
  • Changes in your service resulting in a one-time fee
  • One time fees; for example – PayPerView, VideoOnDemand, Tolls or Long Distance, Late payment charges, Non-Sufficient Funds (NSF)
  • Partial month charges or a credit for a change made in the middle of your bill cycle

Please note: Tax charges can vary slightly depending on the number of days in the month. We will notify you about any upcoming rate changes on your bill.

For more information, watch our video on why your bill might be higher than expected.