What if I don’t have cellular coverage?

Unbreakable Wi-Fi should be able to connect to cellular coverage in almost all Frontier Fiber areas. The device includes a cellular signal strength indicator. If you live in an area of with a very poor or no signal, you may not be able to use the device. You should test the device for signal quality when you receive it. If you have poor signal quality, you can chat for assistance. in placing the device to receive a better signal. If the problem cannot be resolved, you may call us to cancel the service at no cost within 30 days of your order. You must return the device with a prepaid shipping label we will send to you, or unreturned equipment charges will apply. If you purchased a battery backup, you may return it to our trusted third party company where you purchased the battery backup pack.