Any equipment that needs to be returned will be listed at the bottom of your Disconnect Service Order Confirmation email. You will receive an additional email/text with a unique QR code. Please take the equipment to the closest The UPS Store® for shipment and show them your unique QR code. Be sure to get a receipt.
If you have any Frontier equipment that doesn’t need to be returned, please recycle it at your nearest recycling center.
You must return equipment within 30 days of completing your equipment return request. If we haven’t received your equipment within that time, you’ll be charged up to $500 for each unreturned device, depending on your model.
Multi-Device Security helps protect your smartphones, tablets and computers from many of today’s digital threats.
VPN masks your IP and safeguards your online identity, whether you’re home or away so you can use public Wi-Fi safely.
With Frontier Password Manager™, you can keep all of your internet-based accounts secure with just one master password. You can also safely store and access your credit card information to make internet purchases or pay online bills.
On demand phone and video assistance by tech experts available 365 days a year for all your internet and entertainment services and devices. Get immediate help removing viruses/malware from your computers. Learn how to install and use connected devices, from setting up your wireless printer to installing YouTube TV on your smart TV. Get help with:
Tired of being kicked offline by spotty internet? Supercharge your Wi-Fi coverage with strong Wi-Fi throughout your whole home, from the front porch to the back yard with up to 2 mesh Wi-Fi devices.1
Quick action can help prevent major loss when your identity falls into the wrong hands. Personal information monitoring (SSN, phone number, email, debit/credit cards, etc.) helps detect potentially fraudulent activity, notifies you quickly, and assists in identity restoration with up to $1M Identity Theft Insurance.
For Frontier internet customers new to YouTube TV. This YouTube TV discount is only open to participants in the United States who have activated the offer from Frontier on or after October 1, 2023. Promotional offer only available to users who are not current YouTube TV subscribers, have not been YouTube TV subscribers or participated in a YouTube TV trial before. If eligible: Frontier Internet customers will receive the standard free trial, and then a discount of $10 per month for 12 months on the standard subscription price. Standard subscription price is subject to change. You will not be charged until the trial period expires. You can cancel your standard trial at no charge at any time before the trial is over. You can also cancel your YouTube TV paid membership at any time. You will continue to receive access to YouTube TV until the end of your YouTube TV billing period, but refunds and credits are not issued for partial billing periods. Offer valid for one redemption of YouTube TV discount per eligible Frontier account. Eligible participants must use the activation link provided by Frontier and complete activation through Google to claim offer. Offer requires a Google account. Promotional value of offer is non-transferable, not for resale, non-redeemable for cash, and non-refundable. Must be 18 years or older. Free trial, offers, or promotional offers available only for YouTube TV Base Plan. Equipment, installation and other service charges, taxes and fees extra. Frontier Internet account required. Offer and billing subject to Frontier Terms and Conditions. Frontier reserves the right to change or cancel the offer at any time and for any reason. YouTube Paid Service Terms of Service also apply.
If it’s connected, you’re protected. Keep your devices, personal information and home network safe from online threats.
Extend Wi-Fi throughout your home for a better internet experience.
Unlimited movies, series, and games for the whole family.
To enable and disable Closed Caption from the Frontier TV remote, press the red “c” button.
To enable and disable Closed Caption from the Fiber TV remote, press the asterisk * button.
Follow these steps to enable Descriptive Video Service:
Follow these steps to enable Descriptive Video Service:
To enable Audible Navigation on Frontier DVR Experience from the remote:
To enable Audible Navigation on Frontier TV from the remote:
Scan a QR code above to download.
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