Recover your master password

To recover your master password you must have previously created a QR recovery code.

Computer

  1. Open Frontier Secure PWD
  2. Click Forgot Master Password?
  3. Click Import image.
  4. Select the QR recovery code image file from your computer. Click Open. Your master password should appear on the screen.
  5. Tap Log in.

Mobile device

  1. Open the Frontier Secure PWD app for Android or iOS.
  2. On the login screen, tap Forgot Master Password?
  3. Tap Import Image or Scan Recovery Code.
  4. Select the QR recovery code image on your device or scan the QR recovery code.
  5. Tap Login.