My phone doesn’t ring or I have no dial tone

My phone doesn’t ring

Check your phone to make sure that the ringer is set to a level that you will hear easily. Or follow these steps:

  1. Sign in to um.frontier.com
  2. Click Call Manager
  3. See if any of the following features are enabled:
  • Call forwarding to the voicemail access number
  • Do Not Disturb is set to send callers to voicemail

I have no dial tone

  1. Make sure your telephone is plugged into the wall jack.
  2. If your phone requires electricity (e.g., cordless phone), make sure it is plugged into a working power outlet.
  3. If your phone runs on battery power, make sure the battery is charged.

Still experiencing problems? chat with us.