My phone doesn’t ring

Check your phone to make sure that the ringer is set to a level that you will hear easily. Or follow these steps:

1. Sign in to your account
2. Click Frontier Digital Voice
3. See if any of the following features are enabled:

• Call forwarding to the voicemail access number
• Do Not Disturb is set to send callers to voicemail

I have no dial tone

1. Make sure your telephone is plugged into the wall jack.
2. If your phone requires electricity (e.g., cordless phone), make sure it is plugged into a working power outlet.
3. If your phone runs on battery power, make sure the battery is charged.

Still experiencing problems? Chat with us.