To connect with a Frontier chat agent, follow these steps:

1. Go to business.frontier.com.
2. Click on the “Giga” chat icon on the bottom right.
3. In the chatbot, enter the phrase: “I’ve never had Frontier service.”
4. Enter your address.
5. When asked if you are an existing customer, answer No.
6. When asked to order a New Service, answer Yes.
7. Select Business.
8. Select Connect me to a Sales agent.
9. Enter the requested information: First Name, Last Name, Contact number, and Email.
10. The system will then connect you to a live representative