I think I have a loose connection or the Red LED Blinks 5 times when CH+/- and OK are pressed

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I think I have a loose connection or the Red LED Blinks 5 times when CH+/- and OK are pressed

Loose connection

Check that the Optical Network Terminal (ONT) or splitter connections are secure.

The Red LED should blink 5 times when CH+/- and OK pressed

Replace your remote’s batteries. Do this if any of your buttons stop working.