As part of our commitment to continually improving the way people connect and communicate, we’ve recruited a few industry heavy hitters to join the Frontier leadership team. Their combined expertise and conviction will power us forward on our mission to bring connectivity to every business and residence we serve. And with all their strategic brainpower driving the charge, we couldn’t be more excited or hopeful about our future.
Please join us in welcoming President and CEO Nick Jeffery and Business and Wholesale Executive Vice President Michael Shippey to the Frontier leadership team.
Mr. Jeffery has nearly 30 years of expertise and leadership in the telecommunications industry. Most recently, he was a member of the Vodafone Group Executive Board, a world-leading wireless and wireline operator and, as CEO, led the turn-around of Vodafone UK, the company’s home market. Mr. Jeffery also spent more than a decade at Cable & Wireless, one of the world’s largest wireline companies, including four years as CEO of Worldwide Operations. He was Head of Worldwide Sales and European EVP at Ciena Inc. from 2002 until 2004.
Mr. Jeffery is a graduate of the University of Warwick, U.K. with a B.S. in Economics, and a graduate of both INSEAD-Europe and Wharton U.S. Management Development programs.
He is a non-executive director of Dialog Semiconductor PLC.
Mike Shippey heads Frontier’s Business and Wholesale groups. The Business group includes Small and Medium Business and Enterprise. He joined Frontier as Senior Vice President, Carrier and Wholesale.
Prior to this, Mr. Shippey was President of Wholesale for Windstream Holdings from 2014 to 2018, leading a $700 million business and managing a 500-person team. Prior to Windstream he held executive level and other leadership positions at YMAX Communications, Covista Communications and Teleglobe.
He received his Bachelor of Science in Finance from Virginia Polytechnic Institute and State University (Virginia Tech).
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By clicking “submit”, you consent for Frontier and partners to use automated technology, including pre-recorded messages, cell phones and texts, to contact you at the number or email address provided. This includes if the number is currently on any Do Not Call Lists. This consent is not required to make a purchase.
Multi-Device Security helps protect your smartphones, tablets and computers from many of today’s digital threats.
VPN masks your IP and safeguards your online identity, whether you’re home or away so you can use public Wi-Fi safely.
With Frontier Password Manager™, you can keep all of your internet-based accounts secure with just one master password. You can also safely store and access your credit card information to make internet purchases or pay online bills.
On demand phone and video assistance by tech experts available 365 days a year for all your internet and entertainment services and devices. Get immediate help removing viruses/malware from your computers. Learn how to install and use connected devices, from setting up your wireless printer to installing YouTube TV on your smart TV. Get help with:
Tired of being kicked offline by spotty internet? Supercharge your Wi-Fi coverage with strong Wi-Fi throughout your whole home, from the front porch to the back yard with up to 2 mesh Wi-Fi devices.1
Quick action can help prevent major loss when your identity falls into the wrong hands. Personal information monitoring (SSN, phone number, email, debit/credit cards, etc.) helps detect potentially fraudulent activity, notifies you quickly, and assists in identity restoration with up to $1M Identity Theft Insurance.
For Frontier internet customers new to YouTube TV. This YouTube TV discount is only open to participants in the United States who have activated the offer from Frontier on or after October 1, 2023. Promotional offer only available to users who are not current YouTube TV subscribers, have not been YouTube TV subscribers or participated in a YouTube TV trial before. If eligible: Frontier Internet customers will receive the standard free trial, and then a discount of $10 per month for 12 months on the standard subscription price. Standard subscription price is subject to change. You will not be charged until the trial period expires. You can cancel your standard trial at no charge at any time before the trial is over. You can also cancel your YouTube TV paid membership at any time. You will continue to receive access to YouTube TV until the end of your YouTube TV billing period, but refunds and credits are not issued for partial billing periods. Offer valid for one redemption of YouTube TV discount per eligible Frontier account. Eligible participants must use the activation link provided by Frontier and complete activation through Google to claim offer. Offer requires a Google account. Promotional value of offer is non-transferable, not for resale, non-redeemable for cash, and non-refundable. Must be 18 years or older. Free trial, offers, or promotional offers available only for YouTube TV Base Plan. Equipment, installation and other service charges, taxes and fees extra. Frontier Internet account required. Offer and billing subject to Frontier Terms and Conditions. Frontier reserves the right to change or cancel the offer at any time and for any reason. YouTube Paid Service Terms of Service also apply.
If it’s connected, you’re protected. Keep your devices, personal information and home network safe from online threats.
Extend Wi-Fi throughout your home for a better internet experience.
Unlimited movies, series, and games for the whole family.
To enable and disable Closed Caption from the Frontier TV remote, press the red “c” button.
To enable and disable Closed Caption from the Fiber TV remote, press the asterisk * button.
Follow these steps to enable Descriptive Video Service:
Follow these steps to enable Descriptive Video Service:
To enable Audible Navigation on Frontier DVR Experience from the remote:
To enable Audible Navigation on Frontier TV from the remote:
Scan a QR code above to download.
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