Embracing Digital Government: An Agency’s Guide to Transforming the Citizen Experience
By Jeff Grimes
Published Sep 23, 2020
The need to embrace digital transformation in order to engage constituents has taken on new urgency in the past couple of months as they’ve needed to adjust to their ‘new normal’. Government agencies are seeing a critical need to be nimble and serve their constituents effectively — wherever they are. Here’s how agencies can get started…